Privacy Policy
Last Updated: November 1, 2023
Table of Contents
Introduction
Lucky Spin Casino ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our social casino games and services.
By accessing or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
1. Information We Collect
1.1 Personal Information
We may collect several types of information from and about users of our website, including:
- Contact information (such as name, email address, mailing address, and phone number)
- Account information (such as username and password)
- Transaction information (such as payment details, purchase history, and shipping information)
- Profile information (such as preferences, product interests, and demographic information)
- Communications (such as customer service inquiries and survey responses)
1.2 Usage Information
We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:
- Log information (such as IP address, browser type, operating system, referring pages, and access times)
- Device information (such as device identifiers, location information, and mobile network information)
- Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
- Cookies and similar technologies (as described in our Cookie Policy)
2. How We Collect Information
2.1 Direct Collection
We collect information directly from you when you:
- Register for an account
- Place an order
- Subscribe to a newsletter
- Fill out a form
- Participate in a survey or promotion
- Contact customer service
2.2 Automated Collection
We collect information automatically through:
- Cookies and similar technologies
- Third-party analytics tools
- Log files
- Device identifiers
2.3 Third-Party Sources
We may receive information about you from third-party sources, such as:
- Social media platforms when you connect your account to our services
- Marketing partners who provide us with information about potential customers
- Analytics providers who help us understand user behavior
3. How We Use Your Information
We use your information for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative messages, such as confirmations, updates, and security alerts
- Respond to your comments, questions, and requests
- Provide customer service and support
- Send promotional communications, such as special offers or promotions
- Personalize your experience and deliver content and product offerings relevant to your interests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of Lucky Spin Casino and others
- Comply with legal obligations
6. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. By using our services, you acknowledge and accept these risks.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information
- The right to rectification (to correct inaccurate information)
- The right to restrict or object to our processing of your personal information
- The right to data portability (to receive a copy of your personal information)
- The right to withdraw consent at any time for activities based on consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take appropriate action.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Address: Flat 85j Hunter Heights, South Frank LL18 3RP, United Kingdom
Phone: +442561366121
Email: [email protected]